Process Automation

Process Automation

With Lumiere Systems’ Process Automation service, you can automate data tasks such as manipulation and strategizing. This allows employees to focus on customer satisfaction while Process Automation takes over mundane tasks. 

Optimizing Employee’s Time

Process Automation is changing the way various businesses and business models are run. It’s helping companies across the globe become more efficient, productive and profitable.

Lumiere Systems offers a range of solutions for small and mid-sized businesses looking to automate tasks and increase customer productivity and value. Our team of expert Process Automation consultants will work with you to identify which processes can be automated using our software bots, giving your employees more time to focus on what they do best!

You can optimize your employees’ time by having them focus on customer satisfaction. At the same time, a computer takes over the mundane tasks that are holding you back from achieving maximum productivity and efficiency. 

We Partner with Nintex for Process Automation Services

Lumiere Systems partner with Professionals and Nintex Products to serve the Process Automation needs of its customers

Lumiere Systems — Nintex Implementation & Support Services

Unlock process automation fast. As a Nintex Certified Partner, Lumiere Systems designs, implements, and supports end-to-end Nintex automation solutions that turn manual, error-prone work into dependable, auditable digital processes — so your people can focus on higher-value work.

What we do (at a glance)

We deliver full lifecycle services across the Nintex platform:

  • Nintex Cloud Automation (CE) — cloud-native workflow design, AI + decisioning, scalable orchestration.

  • Nintex Workflow & Process Automation — business process design, workflow modeling, and orchestration.

  • Nintex RPA — unattended and attended robotic automations to remove repetitive desktop tasks.

  • Nintex Document Generation & eSignature — automated document assembly, secure signing and storage.

  • Nintex Integration — connect Nintex to SAP, Salesforce, Microsoft 365, SharePoint, SQL, HR/payroll, and legacy systems.

  • Migration & Modernization — migrate on-prem Nintex/legacy workflows to Nintex Cloud or to modern architectures.

  • Enterprise Support & Managed Services — SLA driven support, monitoring, governance, and continuous improvement.

Why Lumiere + Nintex

  • Certified Expertise: Our Nintex-certified consultants combine platform know-how with deep process and integration experience.

  • Faster Time to Value: We leverage Nintex accelerators and Lumiere best-practice templates to shorten delivery time.

  • End-to-end delivery: From discovery to hypercare — we handle requirements, build, integrate, test, train, and operate.

  • Security & Compliance: We implement governance, role-based access, audit trails, and data controls to meet regulatory needs.

  • Practical, measurable outcomes: KPI-driven delivery focused on speed, cost reduction, error reduction, and stakeholder adoption.

Our service offering (detailed)

1) Discovery & Process Prioritization

  • Rapid workshops to map processes, identify automation ROI, and create a prioritized backlog.

  • Process heat-map and business case for each candidate workflow.

2) Implementation & Integration

  • Rapid configuration of Nintex Cloud Automation or on-prem Nintex components.

  • Build workflows, forms, bots, and document templates.

  • Secure, tested integrations with Microsoft 365, SharePoint, SAP, Salesforce, HR/Payroll systems, databases, and REST APIs.

3) RPA & Intelligent Automation

  • Automate repetitive desk tasks with Nintex RPA (attended/unattended).

  • Add AI/ML decisioning or LLM-assisted assistants where appropriate.

  • End-to-end automation combining workflows, bots and document automation.

4) Migration & Modernization

  • Assess and migrate legacy workflows and forms to Nintex Cloud.

  • Re-architect for scale, resilience and maintainability; remove technical debt.

5) Governance, Security & Compliance

  • Set up tenant governance: environments, lifecycle controls, and release pipelines.

  • Implement RBAC, audit logging, encryption and data-handling policies.

  • Create an automated compliance dashboard for audits.

6) Training, Adoption & Change Management

  • Role-based training (Administrators, Power Users, Business Analysts, End Users).

  • Playbooks, runbooks and adoption programs to maximize usage and ROI.

7) Support & Managed Services

  • Tiered SLAs, monitoring, incident response and weekly/monthly health checks.

  • Continuous improvement sprints: performance tuning, bot optimization, and new automations.

Typical engagement model

  • Fixed-scope Sprint: 4–8 week rapid build for a single high-value process (proof of value).

  • Multi-phase Program: Quarterly waves for enterprise rollout (Discovery → Build → Deploy → Operate).

  • Managed Service: Ongoing Nintex tenant management, process pipeline, and continuous automation delivery.

Outcomes you can expect

  • Reduce manual processing time and approvals by 50%+

  • Faster document turnaround (contracts, offers, reports) — days to minutes

  • Fewer errors and tighter audit trails for compliance

  • Increased employee satisfaction as boring tasks are automated

  • Clear, demonstrable ROI within the first automation wave

Quick case example (anonymized)

A mid-market healthcare provider automated patient onboarding, insurance verification and billing using Nintex Cloud + RPA. Result: 70% reduction in manual intake time, 60% fewer billing errors, and a 4-week reduction in time-to-revenue for new patients.Nintex Products to serve the RPA needs of its customers

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