Process Automation
With Lumiere Systems’ Process Automation service, you can automate data tasks such as manipulation and strategizing. This allows employees to focus on customer satisfaction while Process Automation takes over mundane tasks.
Optimizing Employee’s Time
Process Automation is changing the way various businesses and business models are run. It’s helping companies across the globe become more efficient, productive and profitable.
Lumiere Systems offers a range of solutions for small and mid-sized businesses looking to automate tasks and increase customer productivity and value. Our team of expert Process Automation consultants will work with you to identify which processes can be automated using our software bots, giving your employees more time to focus on what they do best!
You can optimize your employees’ time by having them focus on customer satisfaction. At the same time, a computer takes over the mundane tasks that are holding you back from achieving maximum productivity and efficiency.
Lumiere Systems — Process Automation Implementation & Support Services
Unlock process automation fast. Lumiere Systems designs, implements, and supports end-to-end automation solutions that turn manual, error-prone work into dependable, auditable digital processes — so your people can focus on higher-value work.
Our service offering (detailed)
1) Discovery & Process Prioritization
Rapid workshops to map processes, identify automation ROI, and create a prioritized backlog.
Process heat-map and business case for each candidate workflow.
2) Implementation & Integration
Rapid configuration of Automation.
Build workflows, forms, bots, and document templates.
Secure, tested integrations with Microsoft 365, SharePoint, SAP, Salesforce, HR/Payroll systems, databases, and REST APIs.
3) RPA & Intelligent Automation
Automate repetitive desk tasks with RPA (attended/unattended).
Add AI/ML decisioning or LLM-assisted assistants where appropriate.
End-to-end automation combining workflows, bots and document automation.
4) Migration & Modernization
Assess and migrate legacy workflows and forms to Cloud.
Re-architect for scale, resilience and maintainability; remove technical debt.
5) Governance, Security & Compliance
Set up tenant governance: environments, lifecycle controls, and release pipelines.
Implement RBAC, audit logging, encryption and data-handling policies.
Create an automated compliance dashboard for audits.
6) Training, Adoption & Change Management
Role-based training (Administrators, Power Users, Business Analysts, End Users).
Playbooks, runbooks and adoption programs to maximize usage and ROI.
7) Support & Managed Services
Tiered SLAs, monitoring, incident response and weekly/monthly health checks.
Continuous improvement sprints: performance tuning, bot optimization, and new automations.
Typical engagement model
Fixed-scope Sprint: 4–8 week rapid build for a single high-value process (proof of value).
Multi-phase Program: Quarterly waves for enterprise rollout (Discovery → Build → Deploy → Operate).
Managed Service: Ongoing management, process pipeline, and continuous automation delivery.
Outcomes you can expect
Reduce manual processing time and approvals by 50%+
Faster document turnaround (contracts, offers, reports) — days to minutes
Fewer errors and tighter audit trails for compliance
Increased employee satisfaction as boring tasks are automated
Clear, demonstrable ROI within the first automation wave