Network Managed Support Services

We help Internet Service Provider on the following :

  • 24 X 7 X 365 Monitoring & Supporting
  • Network Design & Consulting 
  • Network Auditing & Optimization
Lumiere Systems set up Network Operations Center to take care of the monitoring and supporting needs of ISP leveraging ITIL process and effective ticketing systems with tight Service Level Agreements to ensure smooth break free operations.

About Lumiere Systems’ NOC :

Network Operations Centers (NOCs) are often used by ISPs, particularly those with larger networks and customers. NOCs act as a central location for monitoring and controlling the IT infrastructure, providing solid technical support for the ISP’s services. Network monitoring, performance analysis, problem investigation and resolution execution are usually handled at the Network Operations Center. An effective Network Operations Centers also follows industry standards such as ITIL (Information Technology Infrastructure Library), which facilitates best practices in IT operations. Overall, Network Operations Center is an essential tool — both in terms of cost savings and greater customer experience — if utilized properly by ISPs.

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