Terms & Conditions
These terms govern your access to and use of the Lumiere Systems Inc website, enterprise software consulting services, and platform solutions.
Acceptance of Terms
By accessing lumieresystems.com or entering into a Statement of Work (SOW) with Lumiere Systems Inc, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using our platform.
1. Company Information
Lumiere Systems Inc is a registered enterprise IT consulting company providing high-value ERP implementation (Odoo, SAP, Microsoft Dynamics 365, NetSuite), Process Automation (RPA), Agentic AI, and Supply Chain Digitalization.
254 Chapman Rd, Ste 208 #9294, Newark, DE 19702, USA
State of Delaware, United States
2. Scope of Services & SOWs
Services provided by Lumiere Systems Inc — including custom ERP module development, AI model deployment, process automations, and system integrations — are delivered pursuant to executed Statements of Work (SOW) or Master Services Agreements (MSA).
- Project Deliverables: Deliverables, timelines, and payment milestones are governed by the specific executed SOW.
- Client Responsibilities: Clients must provide timely access to environment credentials, source data, and stakeholders to ensure project success.
3. Intellectual Property Rights
All branding, proprietary methodologies, framework source code (including Lumiere SCM and Lumiere AI Studio), website architecture, and documentation remain the exclusive intellectual property of Lumiere Systems Inc or its licensors.
Custom code developed specifically for a client under a fully paid SOW is transferred or licensed as stipulated in that agreement. You may not reproduce, reverse engineer, or redistribute our platform components without explicit written permission.
4. Confidentiality & Non-Disclosure
Both parties agree to treat all business data, technical architecture, proprietary source code, and trade secrets disclosed during engagement as strictly confidential. Neither party shall disclose confidential information to any third party without prior written consent, except as required by law.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Lumiere Systems Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data corruption, or business interruption — arising out of or in connection with the use of our website or services.
6. SMS Terms & Conditions
The following SMS Terms & Conditions govern all text messaging sent by Lumiere Systems Inc to clients, prospective clients, and partners.
1. SMS Program Description
By providing your mobile phone number and opting in to receive SMS messages from Lumiere Systems Inc, you agree to receive text messages related to your interactions with us, including but not limited to:
- Appointment confirmations and reminders
- Service updates and notifications
- Customer support communications
- Account or transaction-related notifications
- Follow-ups regarding inquiries or requests
- Promotional and marketing messages, where applicable and where you have provided the appropriate consent
Message frequency may vary depending on your interactions with us and the type of messages you have opted to receive.
2. Consent to Receive Messages
By opting in, you expressly consent to receive SMS messages from Lumiere Systems Inc at the mobile number you provided. Consent is not a condition of purchasing any goods or services. You may withdraw your consent at any time using the opt-out methods described below.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Lumiere Systems Inc is not responsible for any charges imposed by your mobile carrier.
4. Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you separately opt in again.
5. Getting Help
For assistance with our SMS program, reply HELP to any message or contact us at:
- Email: info@lumieresystems.com
- Phone: +1 346-576-5800
- Website: https://lumieresystems.com
6. Supported Carriers
SMS availability may vary by mobile carrier. Lumiere Systems Inc does not guarantee that messages will be delivered successfully by every carrier or in every geographic location.
7. Changes to the SMS Program
We reserve the right to modify, suspend, or discontinue our SMS messaging program at any time. We may also update these SMS Terms & Conditions when necessary. Any changes will become effective when posted on our website unless otherwise stated.
8. Privacy
Your personal information, including your mobile phone number, will be handled in accordance with our Privacy Policy. We will not sell or share your mobile phone number with third parties for their own marketing purposes without your consent, except as permitted or required by applicable law.
9. Eligibility
By opting into our SMS program, you represent that you are the account holder or authorized user of the mobile phone number provided and that you are legally permitted to consent to receiving SMS communications.
10. Age Restriction
You must be 18 years or older to participate in our SMS program.
11. No Warranty
SMS messaging is provided on an "as available" basis. We do not guarantee that every message will be delivered, received, or delivered within a particular period.
12. Contact Information
If you have questions regarding these Terms & Conditions or our SMS program, please contact:
Lumiere Systems Inc
Address: 254 Chapman Rd, Ste 208 #9294, Newark, Delaware 19702, USA
Email: info@lumieresystems.com
Phone: +1 346-576-5800
Website: https://lumieresystems.com
13. Acceptance of Terms
By opting into SMS communications from Lumiere Systems Inc, you acknowledge that you have read, understood, and agreed to these SMS Terms & Conditions.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles. Any legal suit or proceeding shall be instituted exclusively in the federal or state courts located in Harris County, Texas.
Questions Regarding Terms?
For any legal inquiries or clarifications concerning these Terms & Conditions, please contact us: